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FAQ ABOUT ILASALLECAMPUS
QUESTIONS ABOUT ILASALLECAMPUS:
How can I contact you?
Vancouver Office
889 W. Pender Street 2nd Floor
Vancouver, BC, V6C 3B2
Telephone: 604.683.2006
Fax: 604 683.6505
Contact us by e-mail
Montreal Office
1400 du Fort, suite 850
Montreal (Quebec) H3H 2T1
Telephone: 514.939.4414 ext. 4427
Toll-free: 1.800.363.3541 ext. 4427
Fax: 514 939.0811
Contact us by e-mail
Skype: 
Is it possible
to talk to someone from ilasallecampus in person?
You may contact our admissions counsellor to make an appointment or obtain answers to any qestions you may have regarding ilasallecampus. To contact an adviser:
Vancouver Office
Telephone: 604.683.2006
Montreal Office
Telephone: 514.939.4414 ext. 4427
Toll-free: 1.800.363.3541 ext. 4427
Are there real people I can contact if necessary?
At any time, you may contact one of our admissions counsellors by telephone or online, as well as our administrative or technical support service. The technical support service can guide you through our portal, help you open your personal file or assist you with any other transaction you wish to perform.
Are there demonstrators showing how the courses and virtual classroom work?
Yes, it is now possible to view demos explaining how the downloadable courses and virtual classroom work in simple terms. If you would like to do so, please contact an admissions counsellor.
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QUESTIONS ABOUT DOWNLOADABLE SELF-GUIDED COURSEWARE:
Are the courses adapted for a virtual environment?
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Yes - the interactive, dynamic presentation of the course material requires interaction (e.g. by answering questions), which adjusts the teaching automatically according to the quality of the learners answers (e.g. review of material). |
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By completing various exercises in the interactive program, the student learns how to use the instrument being taught in the course - e.g. the student is asked to change the font in a Word document using the appropriate menus. |
Are there demonstrators showing how the courses work?
Yes, it is now possible to view demos explaining how the downloadable courses work in simple terms.
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Course Demos (developed by ilasallecampus, requiring Authorware plug-in) (available by contacting the admissions office) |
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Course Demos (developed by our partner Édu-Performance)
(available by contacting admissions office) |
What is the difference between courses developed by Édu-Performance
and those developed by ilasallecampus?
Even though the course content is presented in a slightly different way, the fact remains that both Édu-Performance and ilasallecampus have called upon the services of experts in interactive education to produce the self-guided courseware.
However, there is one difference with regard to the quality and richness of the graphics, as the courses offered by ilasallecampus require the free download of an Authorware component, which increases the quality of the graphical presentation a great deal.
How are students following downloadable courseware evaluated?
There are two types of evaluations:
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Formative evaluations: These evaluations take place throughout the downloaded course, at strategic points in your training, thereby helping you learn the material. |
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Automatic comprehensive evaluations: At important points in your training (e.g. at the end of a module), the program will require you to answer a series of questions, compile your answers and give you an account of what you should do to improve your performance. For instance, if you answer a question in the evaluation incorrectly, the program will recommend that you review a certain part of the course that you have not fully grasped. |
Do I need to buy any software?
Demo versions of most of the programs you will use are offered for free on the makers website.
Is the training accredited?
Yes, all our training programs are accredited by the Quebec ministère de lÉducation, du Loisir et du Sport Ministry of Advanced Education of British Columbia.
How long will a course remain in my student file once it has been downloaded?
Each course you purchase will remain avaliable in your profile for a duration of 6 months.
Are there any books or manuals that I have to buy?
No.
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QUESTIONS ABOUT INSTRUCTOR-LED VIRTUAL TRAINING
Are the courses adapted for a virtual environment?
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Yes - the interactive, dynamic presentation of the course material requires interaction (e.g. by answering questions), which adjusts the teaching automatically according to the quality of the learners answers (e.g. review of material). |
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By completing various exercises in the interactive program, the student learns how to use the instrument being taught in the course - e.g. the student is asked to change the font in a Word document using the appropriate menus. |
How are students taking instructor-led virtual training programs evaluated?
There are three types of evaluations:
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Formative evaluations: These evaluations take place throughout the downloaded course, at strategic points in your training, thereby helping you learn the material. |
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Automatic comprehensive evaluations: At important points in your training (e.g. at the end of a module), the program will require you to answer a series of questions, compile your answers and give you an account of what you should do to improve your performance. For instance, if you answer a question in the evaluation incorrectly, the program will recommend that you review a certain part of the course that you have not fully grasped. |
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Evaluation by the instructor: You will be required to send your instructor work that he or she has assigned during the course. This work will be evaluated in relation to the work submitted by the other students as well as according to the requirements of the training program. |
Do I need to buy any software?
Yes. Educational versions are sold in authorized stores.
Is the training accredited?
Yes, all our training programs are accredited by the Quebec ministère de l'Éducation, du Loisir et du Sport.
Who are the instructors?
Experts in the material being taught and industry professionals, our instructors generally come from the various subsidiaries of the LaSalle College Group (e.g. Inter-Dec College, the leader in teaching digital imaging college programs). It is also important to know that all our instructors are qualified to teach online.
Are there any books or manuals that I have to buy? If not, are there any recommendations?
You do not have to buy any books for your training program. However, your instructor may recommend certain text resources related to your topic, but these will never be obligatory.
Are there demonstrators showing how the courses and virtual classroom work?
Yes, it is now possible to view demos explaining how the downloadable courses and virtual classroom work in simple terms. If you would like to do so, please contact an admissions counsellor.
How does the virtual classrooms platform (Centra) work?
Before your program begins, you may attend a session explaining how this platform works. If you wish, you may view the demo of the Centra Symposium virtual classroom product (in English only), the tool that makes it possible to meet virtually, by clicking here.
Is there a forum?
There is a forum at our training portal, where you can converse with other students - and even students from previous sessions.
Support
Can I obtain assistance at any time?
Depending on the service you wish to reach, or the type of support you require, there may be different days and hours during which you may comunicate with resourse personnel. Here are the support services available to you:
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ADMISSIONS/REGISTRATION
How can I register for ilasallecampus courses and programs?
It is important to be familiar with the various programs, courses and types of training offered so you can make an informed choice regarding the content of your training. You may also contact us to ask about details relating to registration, or simply fill out the admission application form online or print out a hard copy (PDF).
If you do not have Adobe Acrobat Reader, click on the image below to download it.
How much does online training cost?
The cost of enrolment varies from program to program, and from course to course. To obtain information on this subject, please consult our online training catalogue or simply contact our admissions office.
Is the Instructor-Led Training accredited?
Yes, all our Instructor-Led Training programs are accredited by the Quebec ministère de l'Éducation, du Loisir et du Sport.
Are there eligibilty conditions?
Yes. Please contact an admissions counsellor for more information.
Can I get help at any time?
Click here to find out how to contact the appropriate service and the business hours.
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ADMINISTRATION
Can I get help at any time?
Click here to find out how to contact the appropriate service and the business hours.
How can I make payments?
There are two ways:
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TEACHING METHODS
(for instructor-led virtual training students only):
Are the courses adapted for a virtual environment?
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Yes - the interactive, dynamic presentation of the course material requires interaction (e.g. by answering questions), which adjusts the teaching automatically according to the quality of the learners answers (e.g. review of material). |
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By completing various exercises in the interactive program, the student learns how to use the instrument being taught in the course - e.g. the student is asked to change the font in a Word document using the appropriate menus. |
Who has access to this service?
This service is for the exclusive use of instructor-led virtual training students.
Is it possible to obtain help at any time?
For academic support, your instructor will inform you of his or her availability and contact information when you begin your course.
How are students evaluated?
Students are evaluated differently, depending on whether they are taking a downloadable self-guided or instructor-led virtual training course.
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Downloadable self-guided training |
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Instructor-led virtual training |
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TECHNICAL ISSUES - DOWNLOADABLE COURSEWARE
Do I need a high-speed Internet connection?
It is not necessary to have high-speed Internet access; a telephone modem (56k) connection is sufficient.
Do I have to stay connected to the Internet to take the course?
Yes.
How long will a course remain in my student file once it has been downloaded?
Each course you purchase will remain avaliable in your profile for a duration of 6 months.
Do I need to buy a high-performance computer?
In the case of downloadable self-guided training, here is the minimum equipment required in order for the downloaded course to function:
Minimum configuration required for optimal access
The following are the minimum requirements for proper functioning when accessing ilasallecampus. We suggest you test your system and Internet connection during the business hours of our technical support department (Monday to Friday. 8:30 AM to 5:30 PM).
Minimum equipment and configuration
Note that the following parameters are the minimum required.
• Windows 2000 or Windows XP
• Internet Explorer 5.01, Netscape 7.2, Firefox 1.0 or later version
• 56.6 kb/s Internet connection or faster
• P350 MHz, 128 MB or more memory
• 800 x 600 resolution, 16 bit colour or higher
• Sound card, speakers
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A quiet workspace that is suitable to your commitment. |
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Password
It is important to change your password as soon as possible. Choose a password that will be easy to remember. |
Can I get help at any time?
Click here to find out how to contact the appropriate service and the business hours.
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JOB PLACEMENT:
Is there a job placement service?
Yes - please consult our Job placement section.
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WHAT IS LONG-DISTANCE LEARNING?
What you need to take online training:
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Basic computer skills (training available at LaSalle College). |
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A computer and Internet connection (Details). |
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The ability to work individually and self-discipline. |
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A quiet workspace that is suitable to your commitment. |
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10 to
15 hours free per week (for instructor-led virtual training). |
What should I do in order to be successful in online training? Here are a few hints...
Regardless of your schedule, there are certain methods and strategies that will help you stay on top of your training:
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Do your schoolwork at a time of day when you have the highest level of energy. |
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Develop a working environment and routine that is conducive to working, and tell people around you that it is important that you stay focused on your training during this period. |
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Stay focused on your training and avoid distractions. |
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Make sure your workspace is quiet and suits your commitment. |
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If you have responsibilites at home or work that may be detrimental to your training, do not hesitate to talk about it with the people around you so you can delegate some of these duties in order to have a bit more time to devote to your training. |
Advantages of training online with ilasallecampus: flexiblility and user-friendliness
It adjusts to your lifestyle!
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You can adapt your training to your schedule - your professional or family obligations. |
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You can choose your courses according to your specific needs. |
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Study during the day or at night - whenever you want! |
Study at home, at work - wherever is convenient.
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No more travel expenses, no more traffic jams... |
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In front of your computer screen at work or in the comfort of your own home. |
The training tool of the future!
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Simple, user-friendly, interactive, secure, on a high-performance platform and featuring spectacular graphics. |
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Available when and where you want it. |
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Possibility of reviewing the matieral as often as you wish. |
The expertise of LaSalle College!
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You will benefit from cutting-edge courses and programs developed by specialists in interactive education. |
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Available when and where you want it. |
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Possibility of reviewing the matieral as often as you wish. |
Programs that improve your employment prospects!
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STUDENT SECTION, PASSWORD, NEW USER:
Please consult the help section of the training catalogue by clicking here.
What do I have to do to become a new member?
To become a new member, you may simply go to our portal,
where you will be asked to create a student file and obtain a user number by clicking on the following link: I am a new user.
What should I do if I forget my user number or password?
You may contact our support service for the training portal at:
514 876-1331 or
1-866-896-3073 (toll-free)
Contact us by e-mail
Is the number for the training catalogue the same as my user number?
The number you will use here is the same one that you configured previously at the training portal.
Is it safe to pay online?
With the guaranteed protection of GeoTrust, our secure online transaction provider, your data is encrypted during the transaction and, therefore, impossible to intercept. For more details, please click here or visit the GeoTrust website.
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