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Internal and External Users
The application divides users into internal and external groups. Internal users are employees of the organization using Saba for learning management. External users are employees of outside organizations, such as vendors or manufacturers. There are a few differences in how people in the two groups use the application:
Learners
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When logging in, internal learners are recognized by the system. External learners need to click the I'm a new user link when logging in for the first time, and fill out the profile information.
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Personal information contained on the My Profile page is view-only for internal learners, but external learners can edit it.
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When requesting catalog items, internal learners are not asked for payment information because this has been arranged beforehand. External learners must supply credit card or PO information when requesting items.
Managers
Internal managers must approve catalog item requests for their team members (if the appropriate business rule is on), while external managers are not required to approve requests.
Group Administrators
External group administrators see three extra tabs in the interface: Company, Department, and Client.
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